Duty Station: Sarajevo Canton, Bosnia and Herzegovina
Application Deadline: 22 July 2024
Position Title: Migrant Protection Assistant/Interpreter, 2 (two) positions
Contract type: SST
Grade: UG
Contract duration: 6 months, renewable
Starting Date: as soon as possible
Reference Code: SVN 33-07/24

Context

The International Organization for Migration (IOM) – the UN Migration Agency – is the leading intergovernmental organization in the field of migration and works closely with governmental,
intergovernmental, and non-governmental partners. IOM, together with the international community,
assists the population of BiH in rebuilding their lives and working for a better future. Today, with a focus
on building the capacity of the BiH government to manage migration, IOM is working with a wide range
of governmental and non-governmental partners in a wide range of migration related areas, including,
amongst others, the protection of vulnerable migrants; border management; assisted voluntary return;
diaspora; technical assistance on migration management; disaster risk reduction and recovery.

Core Functions/Responsibilities

Under the overall supervision of the Migration Response Coordinator and the direct supervision of the
CCCM Area Coordinator, the candidate will be responsible for the following tasks:

1. Facilitate the registration and re-registration of migrants without status, the day-to-day
   operations run by the Service for Foreigners’ Affairs (SFA) to address the needs of migrants in
   vulnerable situations accommodated at the Temporary Reception Centers (TRC).
2. Translate interviews with beneficiaries inside and outside TRCs as well as translate documents
   related to migrants’ spoken languages.
3. Providing interpretation services during medical screenings of migrants inside and outside TRCs.
4. Assist in observing, monitoring and facilitating the referral of migrants in vulnerable situations,
   particularly potential victims of trafficking, exploitation and abuse, to appropriate and adequate
   protection services.
5. Provide psychological first aid to migrants in need and deliver assistance and protection services
   to migrants in a culturally sensitive way.
6. Facilitate the communication among migrants, service providers and relevant institutions, located
   in the TRC’s area of responsibility.
7. Improve migrants’ understanding of the socio-cultural and legal environment in the host country.
8. Assist in AVRR outreach and information activities, support regular counselling and interview
   sessions with AVRR beneficiaries and undertake logistical preparations for their return and
   reintegration in their countries of origin.
9. Provide written daily reports on implemented assistance and other activities including written
   number and type of assistance provided.
10. Perform such other duties as may be assigned

Required Qualifications and Experience
Education:

• University degree in related fields, such as social studies, languages, psychology, political science,
  international relations, or development studies with minimum 2 (two) years of professional
  experience, or;
• Completed High School degree from an accredited academic institution, with 4 (four) years of
  relevant professional experience.
  Experience:
• Work experience in social work, assistance of vulnerable populations, or case management
  scenarios.
• Experience in working with foreign nationals, irregular migrants, trafficked persons, children,
  and/or other vulnerable populations.
• Experience in counselling, networking, and ensuring access to services.

Required Competencies
The incumbent is expected to demonstrate the following values and competencies:
Values

• Inclusion and respect for diversity: respects and promotes individual and cultural differences;
  encourages diversity and inclusion wherever possible.
• Integrity and transparency: maintains high ethical standards and acts in a manner consistent
  with organizational principles/rules and standards of conduct.
• Professionalism: demonstrates ability to work in a composed, competent and committed
  manner and exercises careful judgment in meeting day-to-day challenges.
  Core Competencies
• Teamwork: develops and promotes effective collaboration within and across units to achieve
  shared goals and optimize results.
• Delivering results: produces and delivers quality results in a service-oriented and timely
  manner; is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: continuously seeks to learn, share knowledge and
  innovate.
• Accountability: takes ownership for achieving the Organization’s priorities and assumes
  responsibility for own action and delegated work.
• Communication: encourages and contributes to clear and open communication.

How to apply
Interested candidates are invited to submit their application (IOM PHF- Personal History Form and
motivation letter) electronically by email to: [email protected]. Please be advised that only attached
PHF will be taken into consideration and processed.

Internal candidates are to apply by sending Internal Application Form in attachment.
IOM CV Form – Personal History Form
Subject: SVN 33-07/24
ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED
Applications must be received by 22 July 2024.

Izvor: IOM BiH