Digital Media Officer – Udruženje mreža za izgradnju mira


Balkan Investigative Reporting Network – BIRN Hub, is opening a call for the following position:
• Digital Media Officer – with at least 3 years of relevant experience.

Photo: BIRN

We are offering the chance to work in a highly interactive and dynamic environment at one of the biggest media and NGO networks in the region. We are looking for a hardworking, dedicated, motivated professional to join our team.

Terms: Full time, 40 hours per week

Working Language: English

Experience Level: Minimum Three Years

Start Date: As soon as possible

Deadline to Apply: 20 June, 2024

Location: Remotely or one of our office space in Western Balkans

Position – Digital Media Officer

The selected candidate will be responsible for boosting the presence of BIRN’s regional, English-language website, Balkan Insight, on various digital platforms (Facebook, X, Instagram and YouTube). The post requires a digital savvy creative thinker with media experience to create conversations (engagement) around issues related to BIRN’s mission and engages followers in a dynamic, interactive and meaningful way.

The Digital Media Officer will work closely with other departments to implement the Social Media Strategy through the managing of accounts, creating content including video and suggesting and implementing methods of content promotion. They will also serve as one of BIRN’s key representatives in its regional social media outreach.

Major duties and responsibilities

  • Manage the output of BIRN’s social media channels, including Facebook, X, Instagram, YouTube and other relevant platforms.
  • Work with the Social Media Manager and Communication Officer to maintain and systematically grow BIRN Hub’s current online community, to implement BIRN’s Social Media Strategy and to implement and manage campaigns for BIRN’s various programmes, events and communities.
  • Producing visuals, infographics and video material for use in social media campaigns.
  • Engage in creating a social media presence for BIRN/Balkan Insight on new and emerging social media platforms.
  • Execute digital campaigns, including paid advertising.
  • Obtain appropriate Hub management approval for all social networking initiatives
  • Pitch new ideas and concepts for BIRN’s social media content and presence.
  • Stay informed and keep up to date on latest social media trends, emerging technologies, and best practices in digital media.
  • Create engaging and attention-grabbing written, graphic and video content.
  • Create content that promotes audience interaction, increases BIRN’s audience presence and encourages audience participation/comment.
  • Building online communities around the organization’s brand and engaging with followers, fostering conversations.
  • Uphold BIRN’s standards in all social media coverage.

Other duties and responsibilities

  • Providing regular weekly, bi-weekly or monthly reports on performance in the period being reported, and the plan for the upcoming period;
  • Maintaining appropriate contacts with personnel of BIRN Network, as well as all BIRN country offices and/or personnel, necessary to ensure correct execution of the above duties;
  • Working closely with other departments such as communications, and IT to ensure alignment and integration of digital media strategies with overall organizational goals;
  • Carrying out any other duties that may reasonably or exceptionally be required to ensure the smooth operation of BIRN’s work, such as substituting for absent colleagues, etc.;
  • Perform other duties as assigned to ensure smooth handling of the social media activities;

Key requirements:

  • Relevant university degree or at least three (3) years of relevant experience instead of a degree
  • Proven experience in digital media, social media or related role.
  • Knowledge of photo editing programs (Canva is a must; basic Photoshop knowledge is an advantage)
  • Knowledge of video-editing programs (Capcut, Premiere, Resolve or similar)
  • Proficiency in using digital media tools and platforms, including social media management tools, content management systems.
  • Deadline-oriented with strong follow-up.
  • Strong written and verbal communication skills, with a keen eye for detail.
  • Creative thinker with the ability to generate innovative ideas and solutions.
  • Ability to work with cross-border teams consisting of different nationalities and different profiles.
  • Strong written and oral skills in English and at least one of the regional languages.


Please submit a detailed CV, a letter of motivation (no more than 1 page) and list of professional references, ncluding a portfolio demonstrating their visual skills with existing work, with subject Digital Media Officer, not later than 20 June 2024, to our regional operations unit, at Only the shortlisted candidates will be contacted. The selected candidate should start work as soon as possible.

BIRN Hub is a nongovernmental organisation, secretariat of the BIRN Network, working in the field of media production and media development, promoting freedom of speech, human rights and democratic values in Southeast and Central Europe. BIRN has local organisations in Albania, Bosnia and Herzegovina, Kosovo, Montenegro, North Macedonia, Romania and Serbia, while the Network is editorially also present in Greece, Bulgaria, Croatia, Moldova, Ukraine, the Czech Republic, Poland, Slovakia, Hungary, Slovenia and Turkey. More information on and

BIRN encourages applicants of from individuals of all genders, and offers an equal chance to all interested persons, without any prejudice based on any grounds.


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